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FAQ

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Do you accept insurance?   

No, I don’t accept insurance.  I provide monthly invoices for my clients so they can file for “out-of-network” provider reimbursement with their own insurance company.  Since every insurance plan is different, you will need to check your benefits, but clients who get reimbursed tend to receive anywhere from 25% to 80% of the fee allowed by the insurance company.  Please contact your insurance to verify whether you have benefits to see an out-of-network therapist and to obtain pre-approval (if required) before coming to your scheduled session. 

 

When do I pay for my therapy?  

Please pay for therapy sessions in full at the time services are delivered or in advance if you prefer to pay monthly.    

 

Do you accept credit cards?  

Yes I accept Visa, Master card, and HSA.

 

How do I schedule an appointment?  

Please contact me at 860-798-4148 or email me at drchu@cbtdbt.net to schedule an appointment. 

 

What is your Confidentiality & HIPPA Privacy Rules?  

It is important to me that my clients trust me and know that I am serious about their privacy.  I follow strict rules of confidentiality (HIPPA) and APA Ethical Guidelines (American Psychological Association Ethical Guidelines).  To learn more about the guidelines, please check the following websites:

 

Are there exceptions to clients’ Privacy Rules? 

According to American Psychological Association, in some specific situations, psychologists can share information without the client’s written consent.  Common Exceptions are:

  • Psychologists may disclose private information without consent in order to protect the patient or the public from serious harm—if, for example, a client discusses plans to attempt suicide or harm another person. 

  • Psychologists are required to report ongoing domestic violence, abuse or neglect of children, the elderly or people with disabilities.  (However, if an adult discloses that he or she was abused as a child, the psychologist typically isn’t bound to report that abuse, unless there are other children continuing to be abused). 

  • Psychologists will share certain information with your health insurance company that is paying for your treatment.

 

How many sessions will I need?  

The duration of treatment differs from person to person.  The course of treatment can last between six months and a year.  More complex emotional difficulties and conditions may require more sessions.        

 

What is your cancellation policy?  

I have a 24-hour policy to cancel or reschedule sessions.  The full fee is charged if you cancel or reschedule with less than 24 hours notice. 

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